Frequently Asked Questions

How do I know which features are equipped in my front-facing camera?

There are two ways to find out which features are equipped in your front-facing camera. You can contact your local dealership and provide them with your vehicle's VIN. They should be able to identify the features for you. Alternatively, you can also email or text us your VIN number or bring your car to our shop. We will be happy to check and identify the safety features for you.

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Would you be able to recalibrate the camera after you replace my windshield?

Yes. When a vehicle is equipped with a forward-facing ADAS camera that requires calibration after windshield replacement, we perform the required camera calibration after installing the windshield.  

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How long does it take for recalibration?

The amount of time it takes to recalibrate the camera depends on the make and model of your vehicle. In most cases, it takes about 2-3 hours.

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What is the typical price of recalibration?

The price of recalibration varies depending on the make and model of your vehicle. Our rates are highly competitive with dealerships.

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Will my insurance cover the recalibration cost?

Coverage for ADAS camera calibration depends on your insurance policy and the circumstances of the windshield replacement. When calibration is required by the vehicle manufacturer after windshield replacement, we can provide the necessary documentation for your insurance company.  

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What if my windshield camera does not pass calibration after replacement with aftermarket glass?

If your windshield camera does not pass calibration, it means that the camera is not properly aligned with the windshield. This can happen for several reasons, including defective glass or trouble codes in your vehicle's system. You will need to have it upgraded to OEM glass and pay the price difference.

 

If calibration cannot be completed successfully with an aftermarket windshield, an OEM windshield may be required. Insurance coverage for the OEM glass depends on your policy and the insurance company's approval.

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The process of upgrading to OEM glass is relatively simple. The old windshield will be removed, and the new windshield will be installed. The camera will then be recalibrated by our technician or by the dealership if necessary. 

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Please feel free to contact us with further questions or concerns.